Annual Site Support Service

Our annual site visit packages, available as one day or multi-day visits, are designed for preventative maintenance and consist of:

• General cleaning and maintenance of cameras, lenses, lighting, trigger sensors

• Testing of good and bad samples (where appropriate)

• Any ad-hoc support or improvements required (time dependent)

• Re-calibration of equipment (where appropriate)

• As many systems as possible will be worked on during a full working day

• Four hours of telephone support

Or if just remote support is required:

Annual Remote Support Service

• Telephone or remote connection (if available)

• Hours available are between 09:00 and 17:00 during normal working days

• Standard package is four hours, then top-ups are available throughout the year

Product and System Training Classes

• Tailored Training Courses at the client’s site.

Multi-level Maintenance Packages

• Service and Maintenance proposals can be built to your exact requirements, including fully comprehensive packages.

Repair and Replacement Facilities

• Repair and Replacement after-sales functions tailored to your requirements.

For more information on our after-sales packages, please contact us HERE.